Privacy Policy

Thank you for visiting our website. We take privacy very seriously. Youmie is responsible for the processing of personal data as set out in this privacy statement.

Contact details

Personal data we process

Youmie processes your personal data because you use our services and/or because you provide these data to us yourself. Below is an overview of the personal data we process:

  • First name and surname
  • Address details
  • Telephone number
  • Email address
  • Other personal data that you provide to us yourself in correspondence, on the website, or by telephone
  • Data generated during your visit to our website
  • Bank account number (of the company with which we have an invoicing relationship)

We do not process special categories of personal data and/or sensitive personal data. Special categories of personal data are sensitive data, for example data concerning health, religion, criminal history or country of birth.

Our website and/or service does not intend to collect data about website visitors who are under the age of 16, unless they have permission from their parents or guardian. We therefore advise parents to be involved in their children’s online activities, to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at info@youmie.nl, and we will delete this information.

The purposes for which and the legal bases on which we process personal data

Youmie processes your personal data for the following purposes:

  • To maintain contact. We would like to be able to call or email you if this is necessary to perform our services.
  • To provide services to you and inform you about changes to our services and products.
  • To process your payment (of the company with which we have an invoicing relationship).
  • To improve the website, specifically for you, but also for users of the website in general.
  • To keep user statistics on Youmie’s website. Website user statistics provide information about the number of visitors, the duration of visits, which parts of the website are viewed and click behaviour. These are generic reports that cannot be traced back to individual visitors.
  • To send our newsletter and/or advertising leaflet.
  • To comply with a legal obligation to keep or retain certain data.

How we secure personal data

Youmie takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration. If you believe that your data are nevertheless not properly secured or if there are indications of misuse, please contact us at info@youmie.nl.

Automated decision-making

Youmie does not make decisions based on automated processing about matters that may have significant consequences for individuals. This concerns decisions made by computer programs or systems without human involvement, for example without the involvement of a Youmie employee.

How long we retain personal data

Youmie does not retain personal data for longer than is necessary to achieve the purposes for which these data were provided, or to comply with a statutory retention period.

Sharing personal data with third parties

Youmie does not sell your data to third parties and will only provide them if this is necessary for the performance of our agreement with you or to comply with a legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Youmie remains responsible for these processing activities.

Cookies, or similar technologies, that we use

Youmie only uses technical and functional cookies, as well as analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and for your ease of use. They ensure that the website works properly and, for example, remember your preferences. We can also use them to optimise our website.

On your first visit to our website, we already informed you about these cookies and asked for your consent to place them. You can opt out of cookies by configuring your internet browser so that it no longer stores cookies. In addition, you can delete all information previously stored via your browser settings. For more information, please see our cookie policy.

Accessing, correcting or deleting data

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw any consent you may have given for data processing or to object to the processing of your personal data by Youmie, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organisation designated by you.

You can send a request for access, correction, deletion or transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data, to info@youmie.nl.

To ensure that the request for access was made by you, we may ask you to include a copy of your identity document with the request. In this copy, please black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but in any event within four weeks.

Youmie would also like to point out that you have the option to lodge a complaint with the national supervisory authority, the Dutch Data Protection Authority.

Changes to our privacy statement

Youmie reserves the right to amend the privacy statement. The most current version can be found on our website.